Sign in
Enter your account email and confirm the secure login message sent to your inbox.
- No password required
- Use the checkout email
- Session can be restored automatically
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Find simple instructions for creating your account, signing in, connecting, managing devices and handling your TravelVPN subscription.
The complete path from choosing a plan to connecting through the TravelVPN app.
The main actions available inside TravelVPN.
Enter your account email and confirm the secure login message sent to your inbox.
Open Locations and select any country currently available in the TravelVPN network.
Tap the main connection button on Home to turn protection on or off.
Open Activity to see recent protection events, location changes and connection information.
Open Account to review your plan, devices and current subscription information.
Android is the first TravelVPN platform. Future apps will use the same account and subscription.
Understand your subscription and manage billing securely.
Designed for one TravelVPN device with unlimited traffic and access to all locations.
Protect up to three devices under one TravelVPN subscription.
Use the secure Customer Portal to update your payment method, review billing or cancel.
Your device allowance depends on your current plan.
Install TravelVPN on the device and sign in using the email address connected to your subscription.
Open Account, select the device and choose a clear name that helps you identify it.
Remove an old device from Account before registering a replacement when you reach your limit.
Quick answers to the most common issues.
Check your spam or junk folder, confirm that you entered the same email used during checkout, then request the login message again.
Confirm that your internet connection works, choose another available location and try again. Restart the app if the connection state does not update.
Disconnect, choose the preferred location again and reconnect. Some websites cache location data, so refreshing the website or app may also be necessary.
Check the card details and available balance, or try another payment method. For an existing subscription, use the Customer Portal to update the card.
Remove an old device from Account, or upgrade from Solo to Family when you need additional devices.
Open the secure Customer Portal and cancel before the next billing date. Cancelling during the free trial prevents the first charge.
Contact TravelVPN support and include the email used for your account, your device model and a short description of the problem.